Information We Collect
Personal Information
Data that can identify you when you contact us or place an order.
Usage & Technical Data
Automatically collected when you visit our website to help keep it running correctly.
Cart & Local Storage
To remember what's in your cart between visits, we store your configured bracelet(s) in your browser's local storage. This stays on your own device — it is not a tracking cookie and is not sent to any advertising network.
See our Cookie Policy for full details.
How We Collect Information
- Directly from you when you place an order or contact us
- Automatically through basic website usage logs
- Through Gumroad when you complete a purchase
How We Use Your Information
- Processing and fulfilling your order
- Communicating about your order (confirmation, shipping updates)
- Responding to questions and support requests
- Preventing fraud and abuse
- Complying with legal and tax obligations
Legal Basis for Processing (EEA)
For users in the European Economic Area, we process personal data based on:
Contract
Necessary to fulfil your order
Legal obligation
Required to comply with the law (e.g. tax records)
Consent
Where you have given us explicit permission
Legitimate interests
Where they don't override your rights
Sharing of Information
Eli & Ben's does not sell your personal data — ever.
We share limited information only with the following trusted providers, only as needed to run the site and fulfil your order:
Gumroad
Processes payment and order fulfilment for your purchase
Netlify
Hosts this website
Data Retention
We keep order and personal data only as long as necessary to fulfil your order, comply with tax/legal obligations, and resolve any disputes. When no longer required, data is securely deleted.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure. No system can be guaranteed 100% secure, and we continuously work to improve our safeguards.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of personal data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, use the contact details below.
California Privacy Rights
If you are a California resident, the CCPA/CPRA grants you additional rights, including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information.
Eli & Ben's does not sell personal data.
Children's Privacy
This site is not directed to individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware that a child's information was collected without parental consent, we will delete it promptly.
Third-Party Links
Our website may link to external websites not operated by us (e.g. Gumroad's checkout page). We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last updated" date.